Terms of service

These Terms of Service (“Terms”) govern your use of the website operated by House of Advaya (“we”, “our”, “us”). By accessing or using our website, you agree to be bound by these Terms.

1. Account Terms

  • You agree to provide accurate, complete, and current information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account and password.

  • We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

  • All prices listed on our website are in INR and inclusive/exclusive of applicable taxes (as specified).

  • We reserve the right to change prices at any time without prior notice.

  • Payments must be made through approved payment methods available on our website.

  • We are not responsible for any additional bank charges, transaction fees, or payment gateway issues.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.

  • However, slight variations in color, fabric, or design may occur due to screen differences or handcrafted processes.

  • We do not guarantee that product descriptions or other content are error-free.

4. Order Acceptance

  • We reserve the right to accept or reject any order at our discretion.

  • Orders may be cancelled due to product unavailability, pricing errors, or suspected fraudulent activity.

  • Once an order is placed, you will receive a confirmation, but this does not guarantee acceptance until the order is processed and shipped.

5. Shipping and Delivery

  • We aim to deliver orders within 8-10 business days, depending on your location.

  • Delivery timelines are estimates and may vary due to external factors beyond our control.

  • We are not liable for delays caused by courier services, natural events, or unforeseen circumstances.

6. Returns and Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

  • Products must be unused, unworn, and returned in original packaging with tags intact.

  • Refund timelines and eligibility will be processed as per our policy.

7. Prohibited Uses

You agree not to use our website:

  • For any unlawful or fraudulent purpose

  • To violate any local, national, or international laws

  • To transmit viruses, malware, or harmful code

  • To exploit, abuse, or harm others in any way

  • To interfere with the security or functionality of the website

8. Limitation of Liability

  • To the maximum extent permitted by law, House of Advaya shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • Our total liability shall not exceed the amount paid by you for the purchased product.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

10. Contact Information

For any questions regarding these Terms, you may contact us at:

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.