Privacy policy

This Privacy Policy describes how House of Advaya (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address

  • Order Information: Products purchased, payment details, transaction history

  • Device Information: IP address, browser type, time zone, and cookies

  • Usage Data: Pages visited, time spent on site, and interactions

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, updates, or support

  • Improve our website, products, and customer experience

  • Send promotional emails or offers (only if you opt-in)

  • Prevent fraud and ensure secure transactions

3. Cookies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but this may affect website functionality.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics tools (e.g., website traffic tracking)

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.